Last Year i got a call from my friend, when i was Bangalore Bureau in charge of my News channel. He called me because he urgently need a help from me. Some one theft his sister in law's mobile phone from her bag while she was attending a test in Kamakshi Palaya, a place in the outskirt of Bangalore. She doesn't know that much about the place and want to go to the police station to file the complaint. The main constraint before her was how to find out the police station with in a limited time, because she has to go back Kerala in the evening itself. Immediately i called my friend's sister in law and gave direction to what to do and informed about it to the Kamakshi Palaya Sub Inspector. Soon after she went there and filed a complaint by giving details about the phone, like IMEI number, Model etc.
I recollected this incident why because now Bangalore Police introduced a new system to help such people, who lost their valuables. If you lost something, there's no need to go police station to register a complaint. You can file it through Online. If you have lost any item, you just need to visit the city police website(www.bcp.gov.in) and click on the lost report option. Enter details of the lost object and other particulars. You can collect an acknowledgement(form 76A), which may have to be produced before the authorities concerned in case you require a duplicate of a lost document or to claim insurance. For instance, you can use this acknowledgement from police website to get duplicate copies of SIM cards, credit/debit cards, Education Certificates, Passport, Property documents etc.
Police have partnered with 'Lostclickfound', a start-up which is managing the reportage of lost items. Lostclickfound aims to act as a platform for those who have lost valuables and those who find abandoned items. Though they charges for their service, it is totally free for those who reports in Bangalore City police website.
The police are enthused by the response since it was started two months ago. Items most likely to be reported lost on website are mobile phones, credit/debit cards. laptops, two-wheelers, cameras. Commissioner M.N.Reddy said that the force is committed to simplifying procedures." The FIR KIOSKS and this feature have got a good response, " he said to Media.
Really we need such people friendly platforms and application to ease the procedures of our Bureaucratic domain. We all are fed up with the slow process of our public administrative services in real life. If our local self government and other public service units adopts the Bangalore police's model then we can save lot of time. In other side we can convert our official's as well as people's time to some other productive sector. Actually we have lot of alternatives in all four pillars of our democracy. But what is lacking is the will power for adoption and implementation it in our system.
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